St. John's Building, Garden Rd, Central, Hong Kong
Privacy Policy
When you visit Curatofortunex to explore our handbag collection or select a piece for your wardrobe, you are trusting us with your personal details. We view that trust as a priority, and we handle your data with the same upkeep and consideration we put into selecting our designs.
Because we operate in Hong Kong and serve a local clientele, our practices align with the Personal Data (Privacy) Ordinance (PDPO) (Cap. 486). This page explains how we gather, use, and protect your information when you interact with our online store.
What Details We Need and Why
We keep data collection minimal, gathering only what is directly relevant to completing your purchases and providing clear customer communication:
- Fulfilling Orders: To craft your delivery label and ensure your package arrives safely, we collect your full name, shipping destination, phone number, and email address.
- Processing Transactions: Payments are processed directly through encrypted, high-security payment gateways. Curatofortunex never stores or sees your complete credit card information on our servers.
- Improving Site Performance: When you visit our site, procedural log information, such as device type, browser settings, and visited pages, helps us detect site bugs, speed up loading times, and maintain store security.
Marketing and Your Communication Choices
We believe your inbox belongs to you. You will only receive promotional messages, collection launches, or exclusive updates if you actively choose to receive them.
If you decide at any point that you no longer wish to receive promotional updates from us:
- Click the unsubscribe option included at the foot of every update email.
- Send a note to bag@curatofortunex.com requesting to be removed from our mailing list, and we will update your status immediately without any fees.
Cookies and Digital Advertising
To ensure our store functions smoothly and to help us evaluate our marketing campaigns on channels like Google Ads, we use cookies:
- Core Functions: These enable basic actions, like keeping chosen items inside your shopping basket while you browse through different pages.
- Store Analytics: These provide aggregated numbers on how visitors navigate our store so we can refine the browsing experience. They do not single out your identity.
- Targeted Promotions: These help us show relevant product announcements to people who have shown interest in our handbag line.
You retain total control over cookies and can disable or erase them directly inside your web browser options at any time.
Third Parties We Work With
Curatofortunex does not sell, rent, or trade your personal details to outside companies for their own marketing. We share data only with essential operational partners who assist us in fulfilling your order:
- Courier Partners: Local delivery networks receive your shipping address and contact number solely to deliver your package.
- Methodological Infrastructure Hosts: Cloud servers assist in hosting our website protected data storage.
Every partner we work with is bound to uphold standard confidentiality requirements and handle your data strictly according to our directions and Hong Kong privacy regulations.
Safeguarding Your Personal Information
We maintain administrative and procedural safety safeguards designed to protect your personal details against unwanted access, loss, or misuse.
We keep your personal information only as long as necessary to complete open orders, address follow-up inquiries, or satisfy mandatory accounting and legal obligations under Hong Kong laws. Once that purpose is complete, records are permanently erased or anonymized.
Your Legal Rights Under PDPO
Under the Hong Kong Personal Data (Privacy) Ordinance, you maintain full control over the personal information we hold about you. You have the right to:
- Confirm whether we hold any of your personal details.
- Request a readable copy of the records we maintain.
- Ask us to correct any inaccuracies in your contact or order details.
To submit any request related to your data, feel free to reach out to our team using the details below.
Contacting Our Team
If you have questions about our privacy practices, wish to update your stored information, or need assistance with an ongoing order, we are ready to assist.
- Business Name: Curatofortunex
- Email Address: bag@curatofortunex.com
- Phone Line: +852-595-555-80
- Office Location: St. John's Building, Garden Rd, Central, Hong Kong
- Operating Hours: Monday to Friday, from 10:00 AM to 5:00 PM HKT
Curatofortunex is a Hong Kong based online handbag brand offering structured, quilted, and leather bags for everyday use and style.
